About CCSN

A network of Community Support Service providers supporting older adults, seniors and adults with disabilities to stay safe, healthy, and supported at home.

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Who is CCSN

The Champlain Community Support Network (CCSN) is a bilingual collective of non-profit Community Support Service (CSS) providers across Eastern Ontario. 

What Does CCSN Do?

Through strategic networking, partnerships, and collaboration, we mobilize the collective strengths and experiences of the CSS sector to build capacity, to innovate, and to drive positive change across the healthcare system.


Together we support member organizations whose work ensures that older adults and adults living with disabilities are empowered and feel supported to live independently and safely at home. CCSN strives to achieve the vision and mission that no one organization can accomplish on its own.

What are Community Support Services? 

Community Support Services are specialized services to support older adults, seniors and adults with disabilities to stay safe, healthy, and supported at home.

  • Personal care
  • Access to food and meals
  • Access to help around the home
  • Caregiver support & respite
  • Safety & security programs
  • Dementia and cognitive impairment services
  • Foot care
  • Transportation
  • Condition specific supports
  • Day programs
  • Social & fitness activities
  • Navigation support: Help finding what you are looking for

Why Choose a Career in Community Support?

  • Our Mission

    Through strategic networking, partnerships, and collaboration, we mobilize the collective strengths and experiences of the CSS sector to build capacity, to innovate, and to drive positive change across the healthcare system. 

  • Our Vision

    A network of sustainable, responsive, and inclusive Community Support Services, recognized for the significant impact we have on the healthcare system and the health and wellbeing of our community. 

  • Our Values

    CCSN is grounded in 5 core values that drive our work: 

    • Collaboration:  
    • Member-driven Approach:  
    • Service Excellence:  
    • Engagement: 
    • Diversity and Equity:

  • Our Work

    The Network fulfills this mandate within the CSS sector through its work to:

    • Build Capacity
    • Enhance Service Quality
    • Innovate
    • Influence

About Champlain Community Support Network

Through strategic networking, partnerships, and collaboration, we mobilize the collective strengths and experiences of the CSS sector to build capacity, to innovate, and to drive positive change across the healthcare system. 

A network of sustainable, responsive, and inclusive Community Support Services, recognized for the significant impact we have on the healthcare system and the health and wellbeing of our community. 

CCSN is grounded in 5 core values that drive our work: 

  • Collaboration   
  • Member-driven Approach  
  • Service Excellence  
  • Engagement  
  • Diversity and Equity

The Network fulfills this mandate within the CSS sector through its work to:

  • Build Capacity
  • Enhance Service Quality
  • Innovate
  • Influence

Frequently Asked Questions

Got a question? We’re here to help.

  • Does CCSN provide services?

    CCSN does not provide Community Support Services directly to clients or caregivers. We support Community Support Service providers through strategic networking, partnerships, and collaboration, we mobilize the collective strengths and experiences of the CSS sector to build capacity, to innovate, and to drive positive change across the healthcare system. 

  • Who are CCSN Members?

    Each of our member agencies have deep and lasting relationships with the area they serve. Meet the local organizations across the region who make up our network. View our Network Members. 

  • How do Community Support Services fit within Ontario’s Health Care system?

    Community Support Services are funded by Ontario Health and play a vital role in Ontario’s healthcare system, alleviating pressure on primary care services by:

    • Supporting transitions from hospital to home
    • Reducing visits to emergency department by providing alternative levels of care, and preventative support.
    • Providing care options, emphasizing client choice and independence
    • Preventing premature placement in Long-term Care   

  • Are there costs for Community Support services?

    Many of our services are free of charge while some services require a small fee. We work with each client to ensure they can access our affordable programs and services.

  • What is “the E-Referral Network”?

    The E-Referral Network helps you to connect with services for seniors and adults with disabilities available through trusted not for profit providers near you. The E-Referral Consortium supports improved system navigation and secure electronic referral to and from Community Support Services organizations. Any member of the public, healthcare, or community support service provider can make referrals to community support services electronically at https://www.communityhomesupport.ca/find-services

  • I am a service provider or medical professional how do I use the E-Referral Network” ?

    Caredove: 

    Visit www.caredove.com/champlaincss to connect patients to Community Support Services. No account is required to send a referral however if you would like to receive a follow up about a referral you will need to set up a free account by selecting “Become a Referrer” located at the top right hand corner of the screen.


    OCEAN: 

    Find us on OCEAN under “Central Intake Community Support Services (Region)” Referrals will be assessed and forwarded to the most appropriate community support service organization(s).

  • How to become a member?

    Membership is available for all not-for-profit CSS provider organizations who are funded by Ontario Health under a Multi Service Accountability Agreement (MSAA) within Ontario Health East. CSSN strives to achieve the vision and mission that no one organization can accomplish on its own. For more information about the CCSN and our shared resources please contact us at info@ccsn-rscc.org.

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